At Toolsma, we are committed to providing high-quality digital tools and ensuring customer satisfaction. However, due to the nature of digital products—being non-tangible and irrevocable—all sales are final. By completing a purchase on our platform, you acknowledge and agree to the terms outlined below.
No Refunds After Purchase
All digital products sold on Toolsma are delivered electronically and cannot be returned. As such, we do not offer refunds once the order is confirmed and the product is delivered. We encourage all customers to review product descriptions, features, and system requirements carefully before making a purchase.
1-Day Free Trial
To help you make an informed decision, Toolsma offers a fully functional 1-day free trial for most of our tools and software.
The trial version is identical to the paid version, allowing you to:
- Test all available features
- Evaluate performance and compatibility
- Determine if the product meets your specific needs
We highly recommend taking advantage of this trial period before purchasing.
Exceptions
Refunds may only be considered under the following exceptional circumstances:
- You were charged more than once for the same product due to a technical issue
- You were unable to access the product due to a system error on our end
- You mistakenly purchased the wrong product and did not activate or download it
Please note: All exceptions are evaluated on a case-by-case basis and are not guaranteed.
How to Request Support or Report Issues
If you have any questions, technical difficulties, or feedback regarding our products or policies, feel free to reach out. We’re here to help!
Contact Us:
- 📧 Email: [email protected]
- 🌐 Contact Form: https://toolsma.com/contact-us
- 📅 Support Hours: Monday to Saturday, 9:00 AM – 6:00 PM (GMT+6)
Last updated: April 19, 2025
